Customer Service
For prompt and personalized attention about your on-line orders or curiosities (nothing is automated, you get a direct contact and response):
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Write to order@longfellowscoffee.com
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Call Mike at 979.571.8555 (private line)
MESSAGE FROM THE FOUNDER:
At Longfellow's Coffee, the term "Customer Service" is more than an often-used business buzz phrase. The very best service is integral to our corporate philosophy. I make this promise to you:
The same outstanding customer care we practice in our stores will be yours when you shop on line at www.LongfellowsCoffee.com.
If anything seems wrong with a purchase you make here, then Mike, Jordan (co-owner) or I -- the management team for the on-line store -- will do whatever we must to set it right for you. Let us know any way we can be helpful, and I promise to give you urgent attention and assistance.
Sincerely,
Bruce Jed, Founder & Co-owner
Longfellow's Coffee
